Terms & Conditions
Online shop Flyfishingoutlet.ro is administrated by DREAM FISH S.R.L
company (in the quality of vendor), registered at the national Trade
Register with the unique number J40/11358/2011, C.U.I RO29134450, social
capital 200 Lei, with the social headquarter at 2-4 Basmului Street, Bucuresti, Romania.
We recommend to read carefully
this document. Using FlyFishingoutlet.ro for placing an online order,
the online visitor ( in the quality of buyer), expresses his agreement
to below terms and conditions ( in the quality of contract). The
contract applies to all goods and services through FlyFishingOultel.ro
and can be modified only with the agreement of both parties.
This
contract can be modified by the vendor depending on the evolution of
legal anticipations, without the obligation specially announcing this.
1. DEFINING ELEMENTS
Below
general terms and conditions will apply to all goods and services goods
by DREAM FISH S.R.L through online shop www.FlyFishingOutlet.ro by the
buyer.
The following terms are defined as follows:
- goods and services: any product and service that follows to be given by the vendor to the buyer;
- order: online document by which the buyer demands the acquisition of
some goods or services available in the online shop
offer FlyFishingOutlet.ro;
- Contract: confirmed order by the vendor ( confirming an order can be made only by phone or online)
2. REGISTRATION AND CONFIRMATION OF AN ORDER
By
placing an order ( online or by phone), on our online shop
FlyFishingOutlet.ro, the buyer agrees with the communication form by
which the vendor uses (online or by phone).
An order has the following components:
-goods or services present in our online shop order mentioned above;
- clear mentions regarding the invoicing data;shipping and any other special requests;
- The buyer`s specifications.
Please find below the stages:
- placing an order-it will generate a unique number for each registered order;
- taking an order by the sales agent, in the working hours specified on the website at contact section;
-The order confirmation is done after checking the order and the product stock from the initial order.
This
confirmation is made only by our sales agent, by phone or email. The
delivery of the order is made after the confirmation and after
establishing the delivery details by the sales agent together with the
buyer.
The products from our online shop FlyFishingOutlet.ro can
be sold only after placing an order. The order will be processed
according to above steps, during our working hours. An unconfirmed order
does not mean a reservation of the products. The orders will be
processed as they are registered in our database.
3.PRICE, STOCK AND PRODUCTS DESCRIPTION
The
prices from the placed orders and invoices are available 3 days, from
the issue date. For the products on special order, we can ask you to
send us a 50% deposit from the value of the product.
If the prices or
other details regarding the products are somehow put wrong, including
the situation in which they were introduced wrong in our database, we
reservethe right to cancel the orders that contain these products and to
announce the customer as soon as possible about the error.
All the
information used in the description of the available objects (static
images, dynamic ones/ multimedia presentations/technical details etc) do
not represent a contractual obligation from the seller, these being
used exclusively as presentation title.
The products stock and
estimated delivery time displayed on FlyFishingOutlet.ro have
informative title, and due to logistic reasons, they do not represent a
guarantee for placing orders.
The prices displayed on our website are final.
4. RETURN POLICY
All products bought online can be returned according to O.U.G.34/2014. The buyer has the right to notify in written the seller that he quits the buying, no penalties and without a reason, in term of 14 days from the package receiving, in the case of provided services, from the moment when signing the contract. The products returning is being made on the buyer`s expense and we recommend to use the same transport method as when receiving the product.
DREAM FISH S.R.L ( also called as the
supplier) will refund all the amount for the returned goods as soon as
possible, after the receiving of the goods. The returned amount but also
the return conditions do not include the transport expenses.
The
selling contract definition: any contract in the basis of which the
freelancer transfers or engages to transfer the property of some
products to the consumer, and the consumer pays or engages to pay the
goods, including any contract having the object of selling products or
services.
The contract closing is valid in the moment of issuing the
commercial invoice, not when placing the order or issuing the automatic
confirmation of the order. Exercising the retire rights ends the
obligations of contractual parties.
OUG 34/2014 providences
applies only to the definite consumer like any other physical person or
group of physical persons built in associations like are defined at
article 2, point 2 OG 21/1992 regarding the consumers protection,
published again with further modifications and fills in.
Returned
products must be in the same condition and they were received, in the
original packing, with the label not harmed or removed and also with all
the received documents ( invoice, guarantee certificate, instructions
for use, etc) even in the situation when the return is imputed to the
seller: wrong packet product, wrong product delivered or products with
fabrication defects.
The consumer is responsible only in what
concerns the diminution of the products value resulted by the
manipulation of them, different from what is necessary in order to
determinate the nature, characteristics and functioning of the products.
The consumer informs DREAM FISH S.R.L regarding the quit of the
contract by one of the variants: written form or email. The consumer has
14 days to announce the quit of the contract, this after receiving the
products.
The obligations of DREAM FISH S.R.L
Flyfishing Outlet will refund the value in maximum 30 days from the day the consumer
announces the quit of the contract. Refunding the amount will be made
in the same payment modality, applicable in reasonable conditions(if the
payment was made cash on delivery, the refund will be made by bank
transfer, unequivocal by the consumer )
Obligations of the consumer
The
products are returned to DREAM FISH S.R.L by appointed courier, with no
reasonless delay and in maximum 14 days from the quit announce. The
consumer pays for the shipping charges.
Mention
In
all above cases, the products need to be returned in the same condition
as being received, in the original packing and together with all
accessories and original documents. The deterioration of the products or
returning them in a situation the object cannot be resold, will be
refused.
5. GUARANTEE
The
products bought online from our shop FlyFishingOutlet.ro are brand new,
in the original packing and are submitted to guarantee, according to
current law (OUG 21/1992, republished, with further modifications and
fills up and law 449/200 with further modifications and fills up) and
the commercial policy of the producers.
The guarantee does
not cover the damages resulted from the wrong usage of the product,
careless, accident, contact with abrasive surfaces, exposure to extreme
temperatures or damages during transport or usage, deteriorations on the
material ( scratches, cuts), resulted by daily usage of the product,
mistakes in maintenance, storage and wrong manipulation, modifications
brought to initial condition of the product, mechanical, thermal,
chemical, plastic deteriorations, as a result of fires, accidents,
vibrations etc.
In order to solve a guarantee, please access the guarantee section.
6. PROCESSING THE PERSONAL DATA
According
to law 777/2001 for protecting the persons regarding the process of
personal data and free circulation of these data, modified and filled
in, DREAM FISH S.R.L has the obligation to administrate in safety
conditions and only for specified purposes, the personal data from the
clients.
Processing the personal data represents any operation or set
of operations on the personal data, by automatic or non automatic
means, such as collecting, registering, organizing, stocking, adapting
or modifying, extracting, consulting, using, revealing to third parties,
disseminating or any other way, joining or combining, blocking,
deleting or destroying.
By reading the terms and conditions
of present website, you took a note you are guarantee the rights
provided by the law, meaning the right of information, of data access,
intervention, opposition rights, the right of not being submitted to an
individual decision, the right to address yourself to the justice in
case of violation the guarantee rights by 677/2001 law for protecting
the persons regarding the personal data processing and free data
circulation.
By placing an order and filling the personal
data in the order form, the clients declare they agree that all personal
data to be included in the DREAM FISH S.R.L personal database and they
agree all their data to be stocked and used for:
-
marketing activities by receiving information messages or commercial
(offers, promotions, advertising messages and marketing ones regarding
the activity of DREAM FISH S.R.L and third parties ) on the email
addresses communicated to Flyfishing Outlet ;
- participating
at contests, promotions; sending of non commercial messages or
administrative type (regarding site changes, administration etc)
- internal statistics necessary in order to improve the quality of
offered services and new services in order to insure the access at
sections with limited access of the website, market research
- following the sales data
DREAM FISH S.R.L does not reveal any kind of information about their
customers or without receiving first their consent in this matter. In
the same time, can reveal personal data if these are requested by the
law.
The personal information can be revealed to the general
attorney, Police, Courts and any other state departments, in the basis
of legal stipulations and as a result of a written demand.
According
to law 677/2001, the clients beneficiate of the information right
(article 12), data access (article 13), intervention (article 14),
opposition (article 15), of not being subjectto an individual decision
(article 17) and to address to the justice (article 18). In the same
time, the clients have the right to oppose the process of personal data
and can request the deletion on them. In order to benefit of these
rights, any client can address to us by a written form, dated and signed
on our headquarter.
On the basis of a written form, dated and
signed, sent to our address: 2-4 Basmului Street, Bucuresti, the
clients can exercise, free of charge below rights:
- once a year, the confirmation that the personal data are processed or not
- to intervene on the sent data
- to oppose the process of data for legit and consistent reasons regarding their particular situation
Any
person has the right to oppose, for legit reasons, to process data.
This oppose right can be excluded for some legal reasons( example:
process made by the financial and fiscal departments, police, justice,
social security). Thus, this mention cannot be possible, if the process
has a mandatory character; any person has, also the right to oppose,
free of charge with no reason to data process in direct marketing
purposes.
7. MAJOR FORCE
Non of the parties will not be responsible for not executing the contract obligations, if one of these situations is because of an event of major force. Major force is the unpredictable event, that cannot be controlled by the parties and cannot be avoided.